Work-Force
A Floor Supervisor is needed in Port Shepstone. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.
About the Opportunity
This Floor Supervisor role sits within the retail jobs function in Port Shepstone. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Port Shepstone also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Your Workplace
Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Port Shepstone site adheres to the standards expected of a responsible South African employer.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Diversity and Inclusion
Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Core Functions
- Conduct daily cash-ups and reconcile takings against the POS report
- Keep the store, change rooms and stockroom clean and organised
- Maintain visual merchandising standards on the sales floor
- Assist with receiving deliveries and verifying goods against invoices
- Train new team members on store procedures and product knowledge
Minimum Requirements
- Customer-first mindset with a friendly, approachable manner
- Comfortable operating point-of-sale systems and handling cash
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Awareness of consumer protection and B-BBEE principles
Candidates who meet most of these criteria are welcome to be considered for the role.