Floor Supervisor

Work-Force

An opportunity has arisen for a Floor Supervisor in Christiana. Suitably qualified candidates from across North West are invited to apply.

About the Opportunity

The organisation is investing in its Christiana operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider North West business.

Crucially, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Christiana team on trust, and the Floor Supervisor role will feel that from week one.

Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Where You’ll Work

Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Working in Christiana

Notably, the role is based in Christiana, near the Sun City corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Christiana and the broader North West region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Christiana, North West.

Many candidates already living within reach of Christiana cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Christiana group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team mix in Christiana reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Core Functions

  • Monitor shrinkage indicators and flag suspicious activity
  • Replenish stock and rotate displays in line with promotional cycles
  • Up-sell and cross-sell products in line with branch sales targets
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Keep the store, change rooms and stockroom clean and organised
  • Ensure compliance with health, safety and consumer protection regulations

Essential Criteria

  • Numerate and accurate, with attention to detail on cash-ups
  • Experience with stock counting and basic inventory principles
  • Basic computer literacy (MS Office, email)
  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Ability to stand for long periods and work shifts including weekends

Candidates who meet most of these criteria are welcome to be considered for the role.

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