Floor Supervisor

Listing live now. We believe great workplaces are built on great people. We are looking for a Floor Supervisor in Mahikeng, and we encourage applicants from across North West to consider this opportunity.

What This Role Involves

The organisation is investing in its Mahikeng operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider North West business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Internal documentation, process notes and shared playbooks make it easier for the Floor Supervisor to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Mahikeng.

Equal Opportunity

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across North West, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mahikeng.

Based in Mahikeng

Working in Mahikeng means a place within the Klerksdorp gold and farming belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Mahikeng office benefits from those long-standing connections.

Many candidates already living within reach of Mahikeng cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mahikeng.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mahikeng, North West.

Your Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Mahikeng office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Notably, the team mix in Mahikeng reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The Environment

Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mahikeng site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Key Outputs

• Respond to customer queries, complaints and product returns
• Support stock counts and assist with cycle-count investigations
• Assist with receiving deliveries and verifying goods against invoices
• Monitor shrinkage indicators and flag suspicious activity
• Up-sell and cross-sell products in line with branch sales targets
• Conduct daily cash-ups and reconcile takings against the POS report

Who We’re Looking For

• Willingness to work public holidays and end-of-month peaks
• Strong verbal communication skills in English; second language an advantage
• Ability to stand for long periods and work shifts including weekends
• Awareness of consumer protection and B-BBEE principles
• Ability to work as part of a team in a fast-paced retail environment
• Minimum of 1-2 years’ experience in a customer-facing retail role

Candidates who meet most of these criteria are welcome to be considered for the role.