Floor Supervisor

Work-Force

Step into a Floor Supervisor role in Kathu and make your mark across Northern Cape. The team is hiring now and wants to hear from sharp, committed candidates.

The Role

This Floor Supervisor role sits within the retail jobs function in Kathu. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Kathu team.

Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Where You’ll Work

The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Career Growth

Notably, this role can grow with you. Strong performers in the retail jobs team in Kathu have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Kathu team member.

Internal mobility is encouraged. People who start in Kathu have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Equal Opportunity

Equally, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Northern Cape, and recruitment is intended to be fair and transparent.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Outputs

  • Operate point-of-sale systems and process payments accurately
  • Assist with receiving deliveries and verifying goods against invoices
  • Keep the store, change rooms and stockroom clean and organised
  • Respond to customer queries, complaints and product returns
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Up-sell and cross-sell products in line with branch sales targets
  • Ensure compliance with health, safety and consumer protection regulations

Minimum Requirements

  • Comfortable operating point-of-sale systems and handling cash
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Numerate and accurate, with attention to detail on cash-ups
  • Honest, dependable and security-aware in line with shrinkage controls
  • Basic computer literacy (MS Office, email)

If most of these boxes are ticked, you are encouraged to put your name forward.

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