Dispatch Clerk

Whether you are a seasoned Dispatch Clerk or stepping into the role for the first time, there is space for you in Douglas. The team hires on merit and across communities in Northern Cape.

The Role

This Dispatch Clerk role sits within the logistics jobs function in Douglas. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

The role suits a candidate who values consistency and clear communication. The Douglas operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Douglas much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Douglas teams, and the new Dispatch Clerk will feel that from the first week.

Growing With Us

Career progression here is real, not a slogan. The logistics jobs space in Douglas offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Northern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Douglas have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Douglas team member.

Day in the Life

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Douglas.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Importantly, the Douglas office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Meet the Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Douglas group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Importantly, the team mix in Douglas reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

What We Offer

Notably, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in logistics jobs from your base in Douglas. Many colleagues across Northern Cape have moved into senior roles after starting in positions just like this one.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Douglas keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Douglas teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Douglas.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.

What You’ll Be Doing

• Receive, verify and put away incoming stock against delivery notes
• Maintain accurate inventory records on the warehouse management system
• Conduct daily, weekly and monthly stock counts and investigate variances
• Prepare daily dispatch and receiving reports for site management
• Maintain housekeeping standards in racking, aisles and yard areas

Candidate Profile

• Physically able to perform manual handling duties safely
• Computer literacy in MS Office and basic ERP modules
• Valid forklift licence for warehouse-based roles
• Experience using a Warehouse Management System (WMS)
• Relevant logistics, supply chain or warehousing qualification (preferred)

Candidates who meet most of these criteria are welcome to be considered for the role.