Work-Force
An opportunity has arisen for a Dispatch Clerk in Durban. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.
About This Position
Equally, an experienced Dispatch Clerk is needed to support operations in Durban. The role forms part of how the business keeps its logistics jobs portfolio strong in KwaZulu-Natal.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Durban team on trust, and the Dispatch Clerk role will feel that from week one.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Durban teams, and the new Dispatch Clerk will feel that from the first week.
Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Durban much easier.
Why This Role
You will join a team that values respectful collaboration, honest feedback and shared wins. The Durban colleagues take pride in supporting one another and in doing the logistics jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Durban teams.
Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Durban keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.
Your Team
Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Durban office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Practically speaking, the team mix in Durban reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
About Durban
Durban continues to grow as an employment hub in KwaZulu-Natal, with minutes from King Shaka International Airport. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Durban.
Many candidates already living within reach of Durban cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Durban, KwaZulu-Natal.
Your Workplace
Practically speaking, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Durban site adheres to the standards expected of a responsible South African employer.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Day in the Life
Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.
Notably, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Durban.
On top of that, the Durban office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Key Responsibilities
- Process returns, claims and damaged stock through the agreed workflow
- Conduct daily, weekly and monthly stock counts and investigate variances
- Ensure full compliance with road traffic, OHS Act and customs requirements
- Operate forklifts and material handling equipment safely
- Investigate stock losses and contribute to shrinkage reduction plans
- Liaise with transporters, drivers and customers on dispatch schedules
- Monitor third-party logistics partners against agreed KPIs
Minimum Requirements
- Understanding of inbound, outbound and stock-take processes
- Valid Code 10 or Code 14 driver’s licence with PrDP for driving roles
- Matric / National Senior Certificate (Grade 12)
- Strong numeracy and accuracy on stock counts and pick lists
- Willingness to work in a fast-paced, target-driven environment
- Ability to work shifts, including night shifts and weekends
- 2+ years’ experience in warehousing, distribution or logistics
Candidates who meet most of these criteria are welcome to be considered for the role.