Dispatch Clerk

A Dispatch Clerk is needed in Rustenburg. The role focuses on consistent delivery, accurate work and clear communication across the North West operation.

The Role

The organisation is investing in its Rustenburg operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider North West business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the logistics jobs group in Rustenburg.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Rustenburg contributes to real outcomes for clients and colleagues across the logistics jobs space in North West.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Rustenburg keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Rustenburg teams.

Working in Rustenburg

Equally, the role is based in Rustenburg, along the N4 Trans-Kalahari corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Rustenburg and the broader North West region.

Many candidates already living within reach of Rustenburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Rustenburg, North West.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Rustenburg.

What Your Day Looks Like

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

Importantly, the Rustenburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Rustenburg.

The Environment

Equally, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Rustenburg site adheres to the standards expected of a responsible South African employer.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Practically speaking, a respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Meet the Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Rustenburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team mix in Rustenburg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Key Outputs

• Support cycle-count and full inventory takes with the finance team
• Investigate stock losses and contribute to shrinkage reduction plans
• Prepare daily dispatch and receiving reports for site management
• Ensure full compliance with road traffic, OHS Act and customs requirements
• Monitor third-party logistics partners against agreed KPIs

Candidate Profile

• Valid Code 10 or Code 14 driver’s licence with PrDP for driving roles
• Physically able to perform manual handling duties safely
• Willingness to work in a fast-paced, target-driven environment
• Computer literacy in MS Office and basic ERP modules
• Understanding of inbound, outbound and stock-take processes
• 2+ years’ experience in warehousing, distribution or logistics
• Relevant logistics, supply chain or warehousing qualification (preferred)

Candidates who meet most of these criteria are welcome to be considered for the role.