Dispatch Clerk

Work-Force

Whether you are a seasoned Dispatch Clerk or stepping into the role for the first time, there is space for you in Pietermaritzburg. The team hires on merit and across communities in KwaZulu-Natal.

Overview

This Dispatch Clerk role has been briefed against a clear set of outcomes for Pietermaritzburg. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the logistics jobs pipeline across KwaZulu-Natal.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Pietermaritzburg team.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Pietermaritzburg much easier.

Internal documentation, process notes and shared playbooks make it easier for the Dispatch Clerk to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Pietermaritzburg.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pietermaritzburg.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Career Growth

Career progression here is real, not a slogan. The logistics jobs space in Pietermaritzburg offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

In addition, internal mobility is encouraged. People who start in Pietermaritzburg have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Pietermaritzburg team member.

About the Team

The team you will be working with is fast-paced and energetic. Things move quickly across the Pietermaritzburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Practically speaking, the team mix in Pietermaritzburg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Your Workplace

Notably, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Pietermaritzburg site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Key Outputs

  • Support cycle-count and full inventory takes with the finance team
  • Conduct daily, weekly and monthly stock counts and investigate variances
  • Plan delivery routes to maximise vehicle utilisation and on-time delivery
  • Maintain housekeeping standards in racking, aisles and yard areas
  • Pick, pack and dispatch orders accurately within agreed cut-offs
  • Receive, verify and put away incoming stock against delivery notes

What You’ll Need

  • Clear criminal record and proof of address
  • Good communication skills with drivers, suppliers and customers
  • Valid forklift licence for warehouse-based roles
  • Strong numeracy and accuracy on stock counts and pick lists
  • Relevant logistics, supply chain or warehousing qualification (preferred)
  • Understanding of inbound, outbound and stock-take processes

Candidates who meet most of these criteria are welcome to be considered for the role.

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