Work-Force
Applications are warmly invited for a Department Manager role based in George. We welcome candidates from every background across Western Cape who are ready to grow with us.
The Role
The organisation is investing in its George operation, and this Department Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Western Cape business.
Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Department Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in George.
Your Workplace
On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the George site adheres to the standards expected of a responsible South African employer.
Your Team
Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the George office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Crucially, the team structure and working relationships for this role in George will be explained during the hiring process.
Equal Opportunity
Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in George.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Why Join Us
On top of that, the hiring organisation may provide onboarding or skills development for this retail jobs role in George; the available support will be confirmed in the final vacancy details for Western Cape.
On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Core Functions
- Greet customers and provide a friendly, helpful in-store experience
- Conduct daily cash-ups and reconcile takings against the POS report
- Up-sell and cross-sell products in line with branch sales targets
- Respond to customer queries, complaints and product returns
- Ensure compliance with health, safety and consumer protection regulations
- Operate point-of-sale systems and process payments accurately
- Train new team members on store procedures and product knowledge
Candidate Profile
- Ability to work as part of a team in a fast-paced retail environment
- Willingness to work public holidays and end-of-month peaks
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Matric / National Senior Certificate (Grade 12)
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
Candidates who meet most of these criteria are welcome to be considered for the role.