Work-Force
The organisation is recruiting a Department Manager for its Kuruman operation. The role forms part of a wider retail jobs portfolio across Northern Cape.
About This Position
This Department Manager role sits within the retail jobs function in Kuruman. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Kuruman team.
Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Kuruman also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Meet the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Kuruman group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Equally, the team mix in Kuruman reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Equal Opportunity
Equally, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kuruman.
Why Join Us
Crucially, you will join a team that values respectful collaboration, honest feedback and shared wins. The Kuruman colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kuruman teams.
On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Kuruman keep progressing.
Key Outputs
- Respond to customer queries, complaints and product returns
- Ensure compliance with health, safety and consumer protection regulations
- Support stock counts and assist with cycle-count investigations
- Up-sell and cross-sell products in line with branch sales targets
- Greet customers and provide a friendly, helpful in-store experience
- Conduct daily cash-ups and reconcile takings against the POS report
- Replenish stock and rotate displays in line with promotional cycles
Candidate Profile
- Customer-first mindset with a friendly, approachable manner
- Strong verbal communication skills in English; second language an advantage
- Ability to work as part of a team in a fast-paced retail environment
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Basic computer literacy (MS Office, email)
- Numerate and accurate, with attention to detail on cash-ups
Candidates who meet most of these criteria are welcome to be considered for the role.