Department Manager

  • Full Time
  • Polokwane, Limpopo
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Applications are warmly invited for a Department Manager role based in Polokwane. We welcome candidates from every background across Limpopo who are ready to grow with us.

What This Role Involves

An experienced Department Manager is needed to support operations in Polokwane. The role forms part of how the business keeps its retail jobs portfolio strong in Limpopo.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Polokwane team.

Internal documentation, process notes and shared playbooks make it easier for the Department Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

About Polokwane

Working in Polokwane means a place near the Polokwane regional hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Limpopo region, and the Polokwane office benefits from those long-standing connections.

Many candidates already living within reach of Polokwane cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Limpopo economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Polokwane.

Your Future Here

Career progression here is real, not a slogan. The retail jobs space in Polokwane offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Limpopo.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Polokwane team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Polokwane.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Polokwane.

Daily Duties

  • Operate point-of-sale systems and process payments accurately
  • Assist with receiving deliveries and verifying goods against invoices
  • Greet customers and provide a friendly, helpful in-store experience
  • Train new team members on store procedures and product knowledge
  • Maintain visual merchandising standards on the sales floor
  • Support stock counts and assist with cycle-count investigations
  • Respond to customer queries, complaints and product returns
  • Replenish stock and rotate displays in line with promotional cycles

Essential Criteria

  • Strong verbal communication skills in English; second language an advantage
  • Ability to stand for long periods and work shifts including weekends
  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Comfortable operating point-of-sale systems and handling cash
  • Experience with stock counting and basic inventory principles
  • Matric / National Senior Certificate (Grade 12)

Candidates who meet most of these criteria are welcome to be considered for the role.

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