Work-Force
Applications are warmly invited for a Customer Service Representative role based in Tzaneen. We welcome candidates from every background across Limpopo who are ready to grow with us.
About the Opportunity
This Customer Service Representative role sits within the retail jobs function in Tzaneen. It offers a defined scope, clear measures of success, and the support of an experienced team across Limpopo.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Customer Service Representative taking on this position.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Tzaneen.
Equal Opportunity
Crucially, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Limpopo, and recruitment is intended to be fair and transparent.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Limpopo.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Tzaneen.
Your Workplace
Beyond that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Tzaneen site adheres to the standards expected of a responsible South African employer.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Your Role
- Maintain visual merchandising standards on the sales floor
- Conduct daily cash-ups and reconcile takings against the POS report
- Operate point-of-sale systems and process payments accurately
- Promote loyalty programmes and capture customer information lawfully
- Keep the store, change rooms and stockroom clean and organised
- Ensure compliance with health, safety and consumer protection regulations
- Prepare daily, weekly and monthly sales reports for the store manager
Minimum Requirements
- Visual merchandising flair or formal training is an advantage
- Honest, dependable and security-aware in line with shrinkage controls
- Any checks required by law or the specific duties will be explained during the hiring process
- Comfortable operating point-of-sale systems and handling cash
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Matric / National Senior Certificate (Grade 12)
If most of these boxes are ticked, you are encouraged to put your name forward.