Work-Force
An opportunity has arisen for a Customer Service Representative in Germiston. Suitably qualified candidates from across Gauteng are invited to apply.
About the Opportunity
This Customer Service Representative role has been briefed against a clear set of outcomes for Germiston. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Gauteng.
The role suits a candidate who values consistency and clear communication. The Germiston operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Germiston much easier.
Our Commitment to Transformation
Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Gauteng, and recruitment is intended to be fair and transparent.
Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Gauteng.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Germiston contributes to real outcomes for clients and colleagues across the retail jobs space in Gauteng.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Daily Duties
- Ensure compliance with health, safety and consumer protection regulations
- Monitor shrinkage indicators and flag suspicious activity
- Maintain visual merchandising standards on the sales floor
- Replenish stock and rotate displays in line with promotional cycles
- Conduct daily cash-ups and reconcile takings against the POS report
Who We’re Looking For
- Numerate and accurate, with attention to detail on cash-ups
- Basic computer literacy (MS Office, email)
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Awareness of consumer protection and B-BBEE principles
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.