Work-Force
Step into a Customer Service Representative role in Mossel Bay and make your mark across Western Cape. The team is hiring now and wants to hear from sharp, committed candidates.
About the Opportunity
The Customer Service Representative vacancy forms part of how the Mossel Bay branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Importantly, the role suits a candidate who values consistency and clear communication. The Mossel Bay operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mossel Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Working in Mossel Bay
In addition, the role is based in Mossel Bay, close to the Stellenbosch agricultural belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mossel Bay and the broader Western Cape region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mossel Bay.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mossel Bay, Western Cape.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Mossel Bay contributes to real outcomes for clients and colleagues across the retail jobs space in Western Cape.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Mossel Bay teams.
Daily Duties
- Maintain visual merchandising standards on the sales floor
- Replenish stock and rotate displays in line with promotional cycles
- Ensure compliance with health, safety and consumer protection regulations
- Greet customers and provide a friendly, helpful in-store experience
- Assist with receiving deliveries and verifying goods against invoices
- Monitor shrinkage indicators and flag suspicious activity
- Support stock counts and assist with cycle-count investigations
Who We’re Looking For
- A clear criminal record verified through approved screening providers
- Willingness to work public holidays and end-of-month peaks
- Matric / National Senior Certificate (Grade 12)
- Ability to work as part of a team in a fast-paced retail environment
- Numerate and accurate, with attention to detail on cash-ups
- Ability to stand for long periods and work shifts including weekends
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.