Work-Force
Step into a Control Room Operator role in Mmabatho and make your mark across North West. The team is hiring now and wants to hear from sharp, committed candidates.
The Role
The Control Room Operator vacancy forms part of how the Mmabatho branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mmabatho much easier.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Mmabatho colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Where You’ll Work
On top of that, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mmabatho site adheres to the standards expected of a responsible South African employer.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
About the Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Mmabatho office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
In addition, the team structure and working relationships for this role in Mmabatho will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Mmabatho.
On top of that, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mmabatho.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.
About Mmabatho
Working in Mmabatho means a place within the Klerksdorp gold and farming belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Mmabatho office benefits from those long-standing connections.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Mmabatho, North West.
Many candidates already living within reach of Mmabatho cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mmabatho.
What You’ll Be Doing
- Coordinate with SAPS and emergency services during incidents
- Run compliance training for staff on POPIA, FICA and ethics
- Manage matter files, court diaries and litigation deadlines
- Track legal and regulatory changes and advise the business on impact
- Conduct searches and inspections in line with site procedures
- Draft, review and amend commercial contracts and service agreements
- Maintain PSIRA registration and uphold the security industry code of conduct
- Patrol assigned premises and conduct visible security deterrence
Candidate Profile
- Strong report-writing skills with accurate, factual content
- Active PSIRA registration at the appropriate grade for security roles
- Computer literacy and experience with case or incident management systems
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.