Control Room Operator

Work-Force

A Control Room Operator position is being filled in Middelburg. Suitable candidates from across Mpumalanga are invited to submit their applications for review.

Overview

This Control Room Operator role has been briefed against a clear set of outcomes for Middelburg. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Mpumalanga.

The role suits a candidate who values consistency and clear communication. The Middelburg operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Mpumalanga is consistently high and consistently fair.

About the Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Middelburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Crucially, the team structure and working relationships for this role in Middelburg will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Working in Middelburg

Middelburg continues to grow as an employment hub in Mpumalanga, with near the Secunda petrochemical hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Middelburg, Mpumalanga.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Middelburg.

Many candidates already living within reach of Middelburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Diversity and Inclusion

Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Middelburg.

Why Join Us

On top of that, the hiring organisation may provide onboarding or skills development for this legal and security jobs role in Middelburg; the available support will be confirmed in the final vacancy details for Mpumalanga.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Key Outputs

  • Coordinate with SAPS and emergency services during incidents
  • Monitor CCTV systems and respond to alarms and incidents
  • Liaise with the Sheriff, Master’s Office and external counsel
  • Track legal and regulatory changes and advise the business on impact
  • Maintain FICA and KYC records in line with regulatory requirements
  • Patrol assigned premises and conduct visible security deterrence
  • Conduct legal research and prepare opinions for the legal team

Minimum Requirements

  • Sound ethical judgement and ability to maintain confidentiality
  • Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
  • Valid driver’s licence where required for the advertised duties; transport arrangements should support the scheduled shifts
  • Sound understanding of POPIA and applicable legal frameworks
  • Active PSIRA registration at the appropriate grade for security roles
  • Excellent attention to detail when reviewing documents and evidence
  • Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable

Importantly, candidates who meet most of these criteria are welcome to be considered for the role.

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