Control Room Operator

A Control Room Operator is needed in Lichtenburg. The role focuses on consistent delivery, accurate work and clear communication across the North West operation.

The Role

An experienced Control Room Operator is needed to support operations in Lichtenburg. The role forms part of how the business keeps its legal and security jobs portfolio strong in North West.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Control Room Operator taking on this position.

Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Lichtenburg much easier.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Lichtenburg.

Beyond that, the Lichtenburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Working in Lichtenburg

Beyond that, the role is based in Lichtenburg, near the Sun City corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Lichtenburg and the broader North West region.

Many candidates already living within reach of Lichtenburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Lichtenburg.

The Environment

Crucially, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.

Key Outputs

• Track legal and regulatory changes and advise the business on impact
• Liaise with the Sheriff, Master’s Office and external counsel
• Support investigations into theft, fraud and policy breaches
• Patrol assigned premises and conduct visible security deterrence
• Conduct legal research and prepare opinions for the legal team
• Maintain PSIRA registration and uphold the security industry code of conduct
• Monitor CCTV systems and respond to alarms and incidents
• Coordinate with SAPS and emergency services during incidents

Who We’re Looking For

• Willingness to work shifts, weekends and public holidays as required
• Valid driver’s licence where required for the advertised duties; transport arrangements should support the scheduled shifts
• Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable
• Computer literacy and experience with case or incident management systems
• Active PSIRA registration at the appropriate grade for security roles
• Commitment to ongoing professional development and refresher training

If most of these boxes are ticked, you are encouraged to put your name forward.