Control Room Operator

Work-Force

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Control Room Operator in Oudtshoorn, and we encourage applicants from across Western Cape to consider this opportunity.

The Role

An experienced Control Room Operator is needed to support operations in Oudtshoorn. The role forms part of how the business keeps its legal and security jobs portfolio strong in Western Cape.

Communication runs both ways. Managers across the legal and security jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Oudtshoorn.

Where You’ll Work

The environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Oudtshoorn site adheres to the standards expected of a responsible South African employer.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Working in Oudtshoorn

Working in Oudtshoorn means a place near the Cape Town International Airport hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Oudtshoorn office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Oudtshoorn, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Oudtshoorn.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

Beyond that, the Oudtshoorn office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Oudtshoorn.

Daily Duties

  • Maintain FICA and KYC records in line with regulatory requirements
  • Monitor CCTV systems and respond to alarms and incidents
  • Conduct legal research and prepare opinions for the legal team
  • Manage matter files, court diaries and litigation deadlines
  • Draft, review and amend commercial contracts and service agreements
  • Coordinate with SAPS and emergency services during incidents

Who We’re Looking For

  • Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable
  • Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
  • Strong report-writing skills with accurate, factual content
  • Willingness to work shifts, weekends and public holidays as required
  • Active PSIRA registration at the appropriate grade for security roles
  • Strong written and verbal communication skills

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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