Work-Force
Posted recently. A Control Room Operator is needed in Colesberg. The role focuses on consistent delivery, accurate work and clear communication across the Northern Cape operation.
About This Position
This Control Room Operator role has been briefed against a clear set of outcomes for Colesberg. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Northern Cape.
The role suits a candidate who values consistency and clear communication. The Colesberg operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Colesberg also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.
About the Team
Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Colesberg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.
In addition, the team mix in Colesberg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Colesberg contributes to real outcomes for clients and colleagues across the legal and security jobs space in Northern Cape.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Colesberg teams.
In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Colesberg keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.
Day in the Life
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Colesberg.
Practically speaking, the Colesberg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Equally, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.
Diversity and Inclusion
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Colesberg.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Role
- Manage matter files, court diaries and litigation deadlines
- Monitor CCTV systems and respond to alarms and incidents
- Track legal and regulatory changes and advise the business on impact
- Maintain FICA and KYC records in line with regulatory requirements
- Maintain PSIRA registration and uphold the security industry code of conduct
- Run compliance training for staff on POPIA, FICA and ethics
- Liaise with the Sheriff, Master’s Office and external counsel
- Conduct legal research and prepare opinions for the legal team
Candidate Profile
- Physical fitness for site-based security roles
- Valid driver’s licence and own reliable transport (often required)
- Excellent attention to detail when reviewing documents and evidence
- Active PSIRA registration at the appropriate grade for security roles
- Commitment to ongoing professional development and refresher training
- Strong written and verbal communication skills
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.