Work-Force
A Control Room Operator position is being filled in Mdantsane. Suitable candidates from across Eastern Cape are invited to submit their applications for review.
The Role
The organisation is investing in its Mdantsane operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Eastern Cape business.
Beyond that, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mdantsane team on trust, and the Control Room Operator role will feel that from week one.
Internal documentation, process notes and shared playbooks make it easier for the Control Room Operator to step into the legal and security jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mdantsane teams, and the new Control Room Operator will feel that from the first week.
Your Workplace
Equally, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mdantsane site adheres to the standards expected of a responsible South African employer.
On top of that, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Working in Mdantsane
Mdantsane continues to grow as an employment hub in Eastern Cape, with near the Mthatha regional service centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Many candidates already living within reach of Mdantsane cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mdantsane.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mdantsane, Eastern Cape.
What Your Day Looks Like
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
In addition, the Mdantsane office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Beyond that, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mdantsane.
Your Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Mdantsane office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Crucially, the team mix in Mdantsane reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Equal Opportunity
Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mdantsane.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
Key Outputs
- Run compliance training for staff on POPIA, FICA and ethics
- Draft, review and amend commercial contracts and service agreements
- Coordinate with SAPS and emergency services during incidents
- Manage matter files, court diaries and litigation deadlines
- Compile accurate occurrence books and incident reports
- Patrol assigned premises and conduct visible security deterrence
- Operate access control points and verify visitor credentials
What You’ll Need
- Commitment to ongoing professional development and refresher training
- Active PSIRA registration at the appropriate grade for security roles
- Clear criminal record verified through approved screening
- 2+ years’ relevant experience in legal or security operations
- Physical fitness for site-based security roles
Beyond that, if your CV speaks to the points above, this role is worth a closer look.