Work-Force
Listing live now. We believe great workplaces are built on great people. We are looking for a Control Room Operator in Phuthaditjhaba, and we encourage applicants from across Free State to consider this opportunity.
Overview
The organisation is investing in its Phuthaditjhaba operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Free State business.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Phuthaditjhaba teams, and the new Control Room Operator will feel that from the first week.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Phuthaditjhaba much easier.
Growing With Us
This role can grow with you. Strong performers in the legal and security jobs team in Phuthaditjhaba have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Phuthaditjhaba have moved into roles in other branches, specialist functions and project teams across Free State.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Phuthaditjhaba team member.
Where You’ll Work
Equally, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phuthaditjhaba site adheres to the standards expected of a responsible South African employer.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Phuthaditjhaba contributes to real outcomes for clients and colleagues across the legal and security jobs space in Free State.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phuthaditjhaba teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.
Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phuthaditjhaba keep progressing.
A Typical Day
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
Beyond that, the Phuthaditjhaba office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phuthaditjhaba.
Equal Opportunity
Equally, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phuthaditjhaba.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
Daily Duties
- Monitor CCTV systems and respond to alarms and incidents
- Support investigations into theft, fraud and policy breaches
- Patrol assigned premises and conduct visible security deterrence
- Run compliance training for staff on POPIA, FICA and ethics
- Manage matter files, court diaries and litigation deadlines
- Track legal and regulatory changes and advise the business on impact
Minimum Requirements
- Commitment to ongoing professional development and refresher training
- Willingness to work shifts, weekends and public holidays as required
- Computer literacy and experience with case or incident management systems
- Physical fitness for site-based security roles
- Ability to remain calm and professional in high-pressure incidents
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.