Work-Force
Looking for your next move as a Control Room Operator in Pinetown? A role has just opened that gives you real responsibility and a clear path forward in KwaZulu-Natal.
Overview
The organisation is investing in its Pinetown operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider KwaZulu-Natal business.
In addition, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Control Room Operator taking on this position.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Pinetown much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Pinetown.
Meet the Team
Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Pinetown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
On top of that, the team mix in Pinetown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Your Workplace
Crucially, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Pinetown site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Pinetown contributes to real outcomes for clients and colleagues across the legal and security jobs space in KwaZulu-Natal.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Pinetown teams.
Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Pinetown keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Pinetown.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Pinetown.
Key Outputs
- Support investigations into theft, fraud and policy breaches
- Maintain PSIRA registration and uphold the security industry code of conduct
- Manage matter files, court diaries and litigation deadlines
- Track legal and regulatory changes and advise the business on impact
- Liaise with the Sheriff, Master’s Office and external counsel
- Compile accurate occurrence books and incident reports
- Run compliance training for staff on POPIA, FICA and ethics
- Conduct searches and inspections in line with site procedures
Who We’re Looking For
- Commitment to ongoing professional development and refresher training
- Active PSIRA registration at the appropriate grade for security roles
- Strong written and verbal communication skills
- Sound understanding of POPIA and applicable legal frameworks
- Strong report-writing skills with accurate, factual content
If most of these boxes are ticked, you are encouraged to put your name forward.