Control Room Operator

This is a current vacancy. A Control Room Operator is needed in Colesberg. The role focuses on consistent delivery, accurate work and clear communication across the Northern Cape operation.

What This Role Involves

The Control Room Operator vacancy forms part of how the Colesberg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Colesberg teams, and the new Control Room Operator will feel that from the first week.

Growing With Us

Equally, this role can grow with you. Strong performers in the legal and security jobs team in Colesberg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Colesberg team member.

Internal mobility is encouraged. People who start in Colesberg have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Diversity and Inclusion

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Northern Cape, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Colesberg.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Working in Colesberg

Equally, the role is based in Colesberg, along the N14 trade route. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Colesberg and the broader Northern Cape region.

Many candidates already living within reach of Colesberg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Colesberg, Northern Cape.

Key Responsibilities

• Maintain PSIRA registration and uphold the security industry code of conduct
• Compile accurate occurrence books and incident reports
• Draft, review and amend commercial contracts and service agreements
• Support investigations into theft, fraud and policy breaches
• Maintain FICA and KYC records in line with regulatory requirements
• Conduct legal research and prepare opinions for the legal team
• Track legal and regulatory changes and advise the business on impact

What You’ll Need

• Physical fitness for site-based security roles
• Sound understanding of POPIA and applicable legal frameworks
• Strong written and verbal communication skills
• Clear criminal record verified through approved screening
• Commitment to ongoing professional development and refresher training
• Computer literacy and experience with case or incident management systems
• Relevant qualification: LLB, paralegal diploma or PSIRA grading as required

Notably, if your CV speaks to the points above, this role is worth a closer look.