Control Room Operator

Looking for your next move as a Control Room Operator in Saldanha? A role has just opened that gives you real responsibility and a clear path forward in Western Cape.

The Role

This Control Room Operator role has been briefed against a clear set of outcomes for Saldanha. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across Western Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Saldanha team on trust, and the Control Room Operator role will feel that from week one.

Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Saldanha much easier.

Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

What Your Day Looks Like

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

Crucially, the Saldanha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Saldanha.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

Based in Saldanha

Saldanha continues to grow as an employment hub in Western Cape, with close to the Stellenbosch agricultural belt. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Saldanha, Western Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Saldanha.

Many candidates already living within reach of Saldanha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Saldanha contributes to real outcomes for clients and colleagues across the legal and security jobs space in Western Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Saldanha teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Saldanha keep progressing.

Your Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Saldanha group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team mix in Saldanha reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

What You’ll Be Doing

• Maintain FICA and KYC records in line with regulatory requirements
• Conduct searches and inspections in line with site procedures
• Maintain PSIRA registration and uphold the security industry code of conduct
• Monitor CCTV systems and respond to alarms and incidents
• Coordinate with SAPS and emergency services during incidents
• Support investigations into theft, fraud and policy breaches

Minimum Requirements

• Computer literacy and experience with case or incident management systems
• Commitment to ongoing professional development and refresher training
• Willingness to work shifts, weekends and public holidays as required
• Active PSIRA registration at the appropriate grade for security roles
• Clear criminal record verified through approved screening
• Sound understanding of POPIA and applicable legal frameworks

Practically speaking, if your CV speaks to the points above, this role is worth a closer look.