Work-Force
The organisation is recruiting a Control Room Operator for its Queenstown operation. The role forms part of a wider legal and security jobs portfolio across Eastern Cape.
About This Position
On top of that, the organisation is investing in its Queenstown operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Eastern Cape business.
Importantly, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Control Room Operator taking on this position.
Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Why This Role
Importantly, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in legal and security jobs from your base in Queenstown. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.
Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.
The Environment
In addition, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Growing With Us
Career progression here is real, not a slogan. The legal and security jobs space in Queenstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.
Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
What You’ll Be Doing
- Maintain PSIRA registration and uphold the security industry code of conduct
- Conduct searches and inspections in line with site procedures
- Conduct legal research and prepare opinions for the legal team
- Maintain FICA and KYC records in line with regulatory requirements
- Coordinate with SAPS and emergency services during incidents
- Patrol assigned premises and conduct visible security deterrence
- Monitor CCTV systems and respond to alarms and incidents
Essential Criteria
- Clear criminal record verified through approved screening
- 2+ years’ relevant experience in legal or security operations
- Computer literacy and experience with case or incident management systems
- Active PSIRA registration at the appropriate grade for security roles
- Commitment to ongoing professional development and refresher training
- Strong report-writing skills with accurate, factual content
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.