Work-Force
An opportunity has arisen for a Control Room Operator in Mahikeng. Suitably qualified candidates from across North West are invited to apply.
About This Position
This Control Room Operator role has been briefed against a clear set of outcomes for Mahikeng. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the legal and security jobs pipeline across North West.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Mahikeng also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mahikeng teams, and the new Control Room Operator will feel that from the first week.
Where You’ll Work
Practically speaking, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mahikeng site adheres to the standards expected of a responsible South African employer.
Based in Mahikeng
Practically speaking, the role is based in Mahikeng, near the Hartbeespoort tourism node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mahikeng and the broader North West region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Mahikeng, North West.
Many candidates already living within reach of Mahikeng cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mahikeng.
Meet the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Mahikeng office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
Importantly, the team mix in Mahikeng reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Growing With Us
Career progression here is real, not a slogan. The legal and security jobs space in Mahikeng offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mahikeng team member.
Internal mobility is encouraged. People who start in Mahikeng have moved into roles in other branches, specialist functions and project teams across North West.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Mahikeng colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.
Equally, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Mahikeng keep progressing.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Mahikeng teams.
What You’ll Be Doing
- Compile accurate occurrence books and incident reports
- Maintain PSIRA registration and uphold the security industry code of conduct
- Maintain FICA and KYC records in line with regulatory requirements
- Operate access control points and verify visitor credentials
- Run compliance training for staff on POPIA, FICA and ethics
- Patrol assigned premises and conduct visible security deterrence
Minimum Requirements
- Ability to remain calm and professional in high-pressure incidents
- Clear criminal record verified through approved screening
- 2+ years’ relevant experience in legal or security operations
- Sound ethical judgement and ability to maintain confidentiality
- Computer literacy and experience with case or incident management systems
- Valid driver’s licence and own reliable transport (often required)
Crucially, if most of these boxes are ticked, you are encouraged to put your name forward.