Concierge

Bring your skills as a Concierge to Bloemfontein and join a team that moves fast. This Free State role is one to watch.

About This Position

An experienced Concierge is needed to support operations in Bloemfontein. The role forms part of how the business keeps its hospitality jobs portfolio strong in Free State.

The role suits a candidate who values consistency and clear communication. The Bloemfontein operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Bloemfontein also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Your Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Bloemfontein group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Importantly, the team structure and working relationships for this role in Bloemfontein will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

The Environment

In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Your Role

• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Drive guest satisfaction scores and online review ratings
• Comply with food safety, hygiene and health regulations at all times
• Respond promptly to guest requests, complaints and special needs
• Support events, banquets and conference operations
• Manage stock, breakages and consumables for your section
• Prepare and present food in line with kitchen recipes and standards

Candidate Profile

• 1-3 years’ experience in a similar hospitality environment
• Contactable references may be requested during the hiring process
• Ability to work shifts, weekends and public holidays
• Team player who can work collaboratively across departments
• Awareness of tourism grading and quality expectations

If most of these boxes are ticked, you are encouraged to put your name forward.