Concierge

Listing live now. We believe great workplaces are built on great people. We are looking for a Concierge in Colesberg, and we encourage applicants from across Northern Cape to consider this opportunity.

About This Position

The Concierge position is part of an ongoing recruitment drive across Northern Cape. The brief has been shaped carefully, with a focus on delivery in Colesberg and across the hospitality jobs space.

Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Concierge taking on this position.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Colesberg also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Colesberg teams, and the new Concierge will feel that from the first week.

Based in Colesberg

Importantly, the role is based in Colesberg, close to the Sishen mining hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Colesberg and the broader Northern Cape region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Colesberg, Northern Cape.

Many candidates already living within reach of Colesberg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Northern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Colesberg.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Colesberg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

In addition, the team mix in Colesberg reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Colesberg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Colesberg.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Northern Cape.

Growing With Us

This role can grow with you. Strong performers in the hospitality jobs team in Colesberg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Colesberg have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Colesberg team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Your Role

• Operate point-of-sale systems and reconcile end-of-shift takings
• Manage stock, breakages and consumables for your section
• Support events, banquets and conference operations
• Promote menu items, daily specials and loyalty programmes
• Comply with food safety, hygiene and health regulations at all times
• Coordinate with kitchen, housekeeping and front-office teams
• Drive guest satisfaction scores and online review ratings

What You’ll Need

• Relevant hospitality qualification or culinary diploma (advantageous)
• Willing to follow the company’s uniform and grooming policy on shift
• Awareness of tourism grading and quality expectations
• Ability to work shifts, weekends and public holidays
• Ability to remain calm and gracious under pressure
• Computer literacy and experience with POS systems
• Good verbal communication skills in English; second language an advantage

On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.