Concierge

A Concierge position is being filled in Ballito. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

About the Opportunity

The Concierge position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Ballito and across the hospitality jobs space.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Quality is everyone’s job. Whether the Concierge is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Ballito also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Based in Ballito

Beyond that, the role is based in Ballito, minutes from King Shaka International Airport. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Ballito and the broader KwaZulu-Natal region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ballito.

Many candidates already living within reach of Ballito cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Ballito, KwaZulu-Natal.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Ballito.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ballito.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Meet the Team

Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Ballito office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team mix in Ballito reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Your Future Here

This role can grow with you. Strong performers in the hospitality jobs team in Ballito have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Ballito have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Ballito team member.

Your Role

• Operate point-of-sale systems and reconcile end-of-shift takings
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Take orders accurately and deliver food and beverages to standard
• Support events, banquets and conference operations
• Set up rooms, function venues and outlets ahead of guest arrivals
• Promote menu items, daily specials and loyalty programmes
• Maintain the required uniform and presentation standards during all shifts
• Manage stock, breakages and consumables for your section

Candidate Profile

• Sound knowledge of food safety and HACCP principles
• Relevant hospitality qualification or culinary diploma (advantageous)
• 1-3 years’ experience in a similar hospitality environment
• Physically able to stand for long periods in a fast-paced environment
• Genuine passion for hospitality, food and creating memorable experiences
• Team player who can work collaboratively across departments

Practically speaking, if most of these boxes are ticked, you are encouraged to put your name forward.