Communications Officer

A vacancy has been confirmed for a Communications Officer based in Queenstown, Eastern Cape. The successful candidate will join an established team within the marketing jobs function.

About the Opportunity

This Communications Officer role sits within the marketing jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

The role suits a candidate who values consistency and clear communication. The Queenstown operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Internal documentation, process notes and shared playbooks make it easier for the Communications Officer to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the marketing jobs group in Queenstown.

Quality is everyone’s job. Whether the Communications Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Queenstown.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

Why Join Us

Importantly, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in marketing jobs from your base in Queenstown. Many colleagues across Eastern Cape have moved into senior roles after starting in positions just like this one.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.

Your Team

You will join a tight-knit, collaborative team that knows the marketing jobs side of the business inside out. The Queenstown group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

About Queenstown

Working in Queenstown means a place close to the East London Industrial Park, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Queenstown office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Where You’ll Work

In addition, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Crucially, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

Growing With Us

Importantly, this role can grow with you. Strong performers in the marketing jobs team in Queenstown have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Crucially, internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Daily Duties

• Manage paid media budgets across Google, Meta and LinkedIn
• Coordinate events, sponsorships and community activations
• Ensure all marketing complies with POPIA and consumer protection codes
• Plan and execute integrated marketing campaigns across digital and traditional channels
• Manage brand assets, tone of voice and corporate identity guidelines
• Manage email marketing journeys, segmentation and lifecycle automation
• Support sales teams with collateral, presentations and trade activations

Essential Criteria

• Excellent written and verbal communication in English
• Bachelor’s degree or diploma in Marketing, Communications or related field
• Hands-on experience with Google Analytics, Search Console and Tag Manager
• Solid understanding of SEO and content marketing principles
• Ability to work cross-functionally with sales, design and product teams
• Strong copywriting skills with a portfolio of published work

Candidates who meet most of these criteria are welcome to be considered for the role.