Cloud Engineer

Work-Force

The organisation is recruiting a Cloud Engineer for its Margate operation. The role forms part of a wider it jobs portfolio across KwaZulu-Natal.

What This Role Involves

In addition, the organisation is investing in its Margate operation, and this Cloud Engineer position reflects that commitment. The successful candidate will work across the it jobs function and contribute to the wider KwaZulu-Natal business.

Communication runs both ways. Managers across the it jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Cloud Engineer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

About Margate

Working in Margate means a place close to the Durban Harbour logistics hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Margate office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Margate.

Many candidates already living within reach of Margate cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Meet the Team

You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The Margate group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Beyond that, the team structure and working relationships for this role in Margate will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The Environment

On top of that, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Margate site adheres to the standards expected of a responsible South African employer.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Core Functions

  • Plan and execute infrastructure upgrades with minimal downtime
  • Mentor junior engineers through pairing and structured feedback
  • Investigate and resolve user-reported support tickets at L2 and L3
  • Diagnose and resolve production incidents within agreed SLAs
  • Collaborate with product and design teams during sprint planning
  • Maintain technical documentation, architecture diagrams and runbooks
  • Optimise database queries and back-end performance hot-spots

Essential Criteria

  • Relevant IT qualification (degree, diploma or recognised certifications)
  • Experience with Git, branching strategies and pull-request workflows
  • Ability to mentor junior team members on best practices
  • Working knowledge of cloud platforms (AWS, Azure or GCP)
  • Good written and verbal communication for technical and non-technical audiences
  • Understanding of secure development principles aligned with POPIA
  • Experience with containerisation (Docker, Kubernetes) is an advantage

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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