Work-Force
Job Purpose: As a Business Analyst, you will act as the bridge between business and development, ensuring seamless communication and creating impactful applications that align with our organizational goals. Your keen understanding of processes, policies, and industry regulations will drive project success and operational efficiency.
You Bring:
- Education:
- Bachelor’s Degree in Business, IT, or a related field, or a Certificate in Business Analysis.
- Experience:
- 2 – 3 years’ experience in business analysis or a related field.
- Experience working on large-scale projects and handling day-to-day operational requests.
- Skills:
- Strong project management skills.
- Ability to multitask effectively.
- Excellent relationship-building and communication skills.
- Understanding of indices, fundamentals, analytical data, and returns level data.
- Data analysis skills, including SQL and Microsoft Excel (advantageous).
What You’ll Do:
- Communication, Implementation, and Delivery:
- Communicate with departments to identify work shortfalls and areas where development can improve processes.
- Advise developers and software architects on application functionality, user interface, and flow.
- Participate in review and testing throughout the project lifecycle, including quality assurance and regression testing.
- Conduct and supervise group testing of applications and software.
- Identify and address factors within applications that may pose risks to the business.
- Create wireframes and mock-ups to help visualize changes.
- Share new business ideas and improve current business practices.
- Enhance the functionality of end-user services, including web, mobile, and feature phone applications.
- Contribute to user manuals and marketing content for system applications.
- Time Management:
- Optimize time usage to ensure maximum output and delivery within required timeframes.
- Prioritize tasks and anticipate potential delays, planning accordingly.
- Customer Care:
- Prioritize customer needs and follow up on requests to ensure the final product or service meets expectations.
- Manage customer expectations effectively throughout the delivery and resolution process.
- Exceed client expectations in service delivery.
- Demonstrate concern for customer needs and make them a priority.
- Living Our Spirit:
- Engage in cross-functional collaboration and problem-solving while promoting a culture of inclusivity.
- Drive a culture of versatility and adaptability, supporting and encouraging team members.
- Show authenticity and leverage team diversity to achieve goals.
- Approach challenges creatively and support junior team members in expanding their knowledge.
Application Process: Ready to make a difference? Apply today and become a key player in driving our business and technology initiatives.