Work-Force
Applications are warmly invited for a Branch Manager role based in Queenstown. We welcome candidates from every background across Eastern Cape who are ready to grow with us.
About the Opportunity
The organisation is investing in its Queenstown operation, and this Branch Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Eastern Cape business.
Communication runs both ways. Managers across the retail jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Working in Queenstown
Queenstown continues to grow as an employment hub in Eastern Cape, with near the Port of Ngqura logistics hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.
About the Team
Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Key Responsibilities
- Replenish stock and rotate displays in line with promotional cycles
- Assist with receiving deliveries and verifying goods against invoices
- Operate point-of-sale systems and process payments accurately
- Prepare daily, weekly and monthly sales reports for the store manager
- Maintain visual merchandising standards on the sales floor
- Up-sell and cross-sell products in line with branch sales targets
- Conduct daily cash-ups and reconcile takings against the POS report
- Keep the store, change rooms and stockroom clean and organised
Minimum Requirements
- Honest, dependable and security-aware in line with shrinkage controls
- Customer-first mindset with a friendly, approachable manner
- Awareness of consumer protection and B-BBEE principles
- Comfortable operating point-of-sale systems and handling cash
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Matric / National Senior Certificate (Grade 12)
- Numerate and accurate, with attention to detail on cash-ups
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.