Work-Force
This is a current vacancy. Role: Branch Manager. Location: Stellenbosch, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.
The Role
In addition, this Branch Manager role sits within the retail jobs function in Stellenbosch. It offers a defined scope, clear measures of success, and the support of an experienced team across Western Cape.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Branch Manager taking on this position.
Quality is everyone’s job. Whether the Branch Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Crucially, the Stellenbosch office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Stellenbosch.
Core Functions
- Respond to customer queries, complaints and product returns
- Monitor shrinkage indicators and flag suspicious activity
- Prepare daily, weekly and monthly sales reports for the store manager
- Maintain visual merchandising standards on the sales floor
- Keep the store, change rooms and stockroom clean and organised
Essential Criteria
- Experience with stock counting and basic inventory principles
- Willingness to work public holidays and end-of-month peaks
- Basic computer literacy (MS Office, email)
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Awareness of consumer protection and B-BBEE principles
- Strong verbal communication skills in English; second language an advantage
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.