Work-Force
This is a current vacancy. Role: Branch Manager. Location: Ermelo, Mpumalanga. The team is hiring and seeks a candidate who can step in and deliver from week one.
About the Opportunity
The organisation is investing in its Ermelo operation, and this Branch Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Mpumalanga business.
Notably, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Branch Manager taking on this position.
Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Ermelo also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Ermelo teams, and the new Branch Manager will feel that from the first week.
Equal Opportunity
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Ermelo.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ermelo.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.
The Environment
Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ermelo site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Meet the Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Ermelo group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Importantly, the team mix in Ermelo reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
About Ermelo
Practically speaking, the role is based in Ermelo, close to the Komatipoort border post. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Ermelo and the broader Mpumalanga region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Ermelo, Mpumalanga.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ermelo.
Many candidates already living within reach of Ermelo cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.
Core Functions
- Monitor shrinkage indicators and flag suspicious activity
- Train new team members on store procedures and product knowledge
- Prepare daily, weekly and monthly sales reports for the store manager
- Conduct daily cash-ups and reconcile takings against the POS report
- Operate point-of-sale systems and process payments accurately
- Support stock counts and assist with cycle-count investigations
- Respond to customer queries, complaints and product returns
Who We’re Looking For
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Willingness to work public holidays and end-of-month peaks
- Customer-first mindset with a friendly, approachable manner
- Visual merchandising flair or formal training is an advantage
- Comfortable operating point-of-sale systems and handling cash
- Honest, dependable and security-aware in line with shrinkage controls
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.