Banqueting Coordinator

Work-Force

Applications are warmly invited for a Banqueting Coordinator role based in East London. We welcome candidates from every background across Eastern Cape who are ready to grow with us.

The Role

An experienced Banqueting Coordinator is needed to support operations in East London. The role forms part of how the business keeps its hospitality jobs portfolio strong in Eastern Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its East London team on trust, and the Banqueting Coordinator role will feel that from week one.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in East London much easier.

Internal documentation, process notes and shared playbooks make it easier for the Banqueting Coordinator to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Your Future Here

Career progression for this hospitality jobs role in East London depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every East London team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Beyond that, internal mobility is encouraged. People who start in East London have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Equal Opportunity

Beyond that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in East London.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Where You’ll Work

Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the East London site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Your Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The East London group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team structure and working relationships for this role in East London will be explained during the hiring process.

Key Responsibilities

  • Prepare and present food in line with kitchen recipes and standards
  • Welcome guests warmly and ensure a smooth check-in and check-out experience
  • Operate point-of-sale systems and reconcile end-of-shift takings
  • Take orders accurately and deliver food and beverages to standard
  • Coordinate with kitchen, housekeeping and front-office teams
  • Support events, banquets and conference operations
  • Train casual staff on service standards and SOPs
  • Maintain cleanliness in front-of-house and back-of-house areas

Candidate Profile

  • Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
  • Ability to remain calm and gracious under pressure
  • Genuine passion for hospitality, food and creating memorable experiences
  • 1-3 years’ experience in a similar hospitality environment
  • Team player who can work collaboratively across departments
  • Awareness of tourism grading and quality expectations
  • Sound knowledge of food safety and HACCP principles

Candidates who meet most of these criteria are welcome to be considered for the role.

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