Work-Force
Whether you are a seasoned Banqueting Coordinator or stepping into the role for the first time, there is space for you in Worcester. The team hires on merit and across communities in Western Cape.
About the Opportunity
This Banqueting Coordinator role sits within the hospitality jobs function in Worcester. It offers a defined scope, clear measures of success, and the support of an experienced team across Western Cape.
The role suits a candidate who values consistency and clear communication. The Worcester operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Worcester also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
The Environment
Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Worcester site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
Equally, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Role
- Operate point-of-sale systems and reconcile end-of-shift takings
- Maintain cleanliness in front-of-house and back-of-house areas
- Respond promptly to guest requests, complaints and special needs
- Drive guest satisfaction scores and online review ratings
- Train casual staff on service standards and SOPs
- Comply with food safety, hygiene and health regulations at all times
Essential Criteria
- Awareness of tourism grading and quality expectations
- Relevant hospitality qualification or culinary diploma (advantageous)
- 1-3 years’ experience in a similar hospitality environment
- Genuine passion for hospitality, food and creating memorable experiences
- Ability to work shifts, weekends and public holidays
- Good verbal communication skills in English; second language an advantage
If most of these boxes are ticked, you are encouraged to put your name forward.