Banqueting Coordinator

A vacancy has been confirmed for a Banqueting Coordinator based in Aliwal North, Eastern Cape. The successful candidate will join an established team within the hospitality jobs function.

The Role

An experienced Banqueting Coordinator is needed to support operations in Aliwal North. The role forms part of how the business keeps its hospitality jobs portfolio strong in Eastern Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Aliwal North team on trust, and the Banqueting Coordinator role will feel that from week one.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Aliwal North teams, and the new Banqueting Coordinator will feel that from the first week.

Internal documentation, process notes and shared playbooks make it easier for the Banqueting Coordinator to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Working in Aliwal North

Aliwal North continues to grow as an employment hub in Eastern Cape, with near the Port of Ngqura logistics hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Aliwal North, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Aliwal North.

Many candidates already living within reach of Aliwal North cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Our Commitment to Transformation

Equally, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Aliwal North.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Meet the Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Aliwal North office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

In addition, the team mix in Aliwal North reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Where You’ll Work

Practically speaking, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

In addition, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Aliwal North site adheres to the standards expected of a responsible South African employer.

Key Responsibilities

• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Respond promptly to guest requests, complaints and special needs
• Support events, banquets and conference operations
• Promote menu items, daily specials and loyalty programmes
• Manage stock, breakages and consumables for your section
• Set up rooms, function venues and outlets ahead of guest arrivals
• Operate point-of-sale systems and reconcile end-of-shift takings
• Maintain the required uniform and presentation standards during all shifts

Minimum Requirements

• Physically able to stand for long periods in a fast-paced environment
• Good verbal communication skills in English; second language an advantage
• Computer literacy and experience with POS systems
• Team player who can work collaboratively across departments
• Matric / National Senior Certificate (Grade 12)

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.