Medical Records Clerk

Work-Force

A Medical Records Clerk is needed in Jeffreys Bay. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

The Role

The organisation is investing in its Jeffreys Bay operation, and this Medical Records Clerk position reflects that commitment. The successful candidate will work across the health jobs function and contribute to the wider Eastern Cape business.

Crucially, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Jeffreys Bay team on trust, and the Medical Records Clerk role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Medical Records Clerk to step into the health jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Jeffreys Bay teams, and the new Medical Records Clerk will feel that from the first week.

Why This Role

Importantly, the hiring organisation may provide onboarding or skills development for this health jobs role in Jeffreys Bay; the available support will be confirmed in the final vacancy details for Eastern Cape.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Growing With Us

Notably, career progression for this health jobs role in Jeffreys Bay depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

On top of that, internal mobility is encouraged. People who start in Jeffreys Bay have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Jeffreys Bay team member.

Where You’ll Work

On top of that, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Jeffreys Bay site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Meet the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Jeffreys Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Beyond that, the team structure and working relationships for this role in Jeffreys Bay will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Your Role

  • Participate in multi-disciplinary ward rounds and care planning
  • Educate patients and families on treatment plans and self-care
  • Operate and care for clinical equipment in line with manufacturer guidelines
  • Support quality improvement audits and clinical governance reviews
  • Respond appropriately to medical emergencies and code calls

Essential Criteria

  • Strong patient-centred communication and interpersonal skills
  • Commitment to ongoing CPD and clinical learning
  • Demonstrated ability to work in multi-disciplinary teams
  • BLS, ACLS or PALS certification where applicable to the role
  • Empathy, integrity and respect for patient dignity
  • Proven clinical experience appropriate to the level advertised
  • Computer literacy and experience with electronic health records

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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