Work-Force
A vacancy has been confirmed for a Control Room Operator based in Somerset West, Western Cape. The successful candidate will join an established team within the legal and security jobs function.
About This Position
The organisation is investing in its Somerset West operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider Western Cape business.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Somerset West.
About Somerset West
Working in Somerset West means a place close to the Stellenbosch agricultural belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Somerset West office benefits from those long-standing connections.
Many candidates already living within reach of Somerset West cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Somerset West.
Equal Opportunity
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Somerset West.
Equally, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Somerset West.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Where You’ll Work
Practically speaking, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Somerset West site adheres to the standards expected of a responsible South African employer.
Core Functions
- Track legal and regulatory changes and advise the business on impact
- Conduct searches and inspections in line with site procedures
- Manage matter files, court diaries and litigation deadlines
- Maintain PSIRA registration and uphold the security industry code of conduct
- Coordinate with SAPS and emergency services during incidents
Who We’re Looking For
- Active PSIRA registration at the appropriate grade for security roles
- Commitment to ongoing professional development and refresher training
- Ability to remain calm and professional in high-pressure incidents
- Strong report-writing skills with accurate, factual content
- Willingness to work shifts, weekends and public holidays as required
- Excellent attention to detail when reviewing documents and evidence
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.