Lodge Manager

Bring your skills as a Lodge Manager to East London and join a team that moves fast. This Eastern Cape role is one to watch.

What This Role Involves

The Lodge Manager vacancy forms part of how the East London branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Communication runs both ways. Managers across the hospitality jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in East London.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in East London much easier.

Based in East London

Crucially, the role is based in East London, in the growing Buffalo City Metro. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across East London and the broader Eastern Cape region.

Many candidates already living within reach of East London cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in East London, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around East London.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in East London.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in East London.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

About the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the East London office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Notably, the team structure and working relationships for this role in East London will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What We Offer

Equally, the hiring organisation may provide onboarding or skills development for this hospitality jobs role in East London; the available support will be confirmed in the final vacancy details for Eastern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

What Your Day Looks Like

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Crucially, the East London office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in East London.

Key Responsibilities

• Respond promptly to guest requests, complaints and special needs
• Operate point-of-sale systems and reconcile end-of-shift takings
• Train casual staff on service standards and SOPs
• Prepare and present food in line with kitchen recipes and standards
• Welcome guests warmly and ensure a smooth check-in and check-out experience

Candidate Profile

• Team player who can work collaboratively across departments
• Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
• Matric / National Senior Certificate (Grade 12)
• 1-3 years’ experience in a similar hospitality environment
• Ability to work shifts, weekends and public holidays
• Contactable references may be requested during the hiring process
• Computer literacy and experience with POS systems

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.