Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Food and Beverage Supervisor in Jeffreys Bay, and we encourage applicants from across Eastern Cape to consider this opportunity.
Overview
This Food and Beverage Supervisor role sits within the hospitality jobs function in Jeffreys Bay. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Jeffreys Bay team.
Internal documentation, process notes and shared playbooks make it easier for the Food and Beverage Supervisor to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Quality is everyone’s job. Whether the Food and Beverage Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
Why Join Us
The hiring organisation may provide onboarding or skills development for this hospitality jobs role in Jeffreys Bay; the available support will be confirmed in the final vacancy details for Eastern Cape.
Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Your Workplace
Crucially, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Jeffreys Bay site adheres to the standards expected of a responsible South African employer.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Jeffreys Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
On top of that, the team structure and working relationships for this role in Jeffreys Bay will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Based in Jeffreys Bay
Working in Jeffreys Bay means a place near the Mthatha regional service centre, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Jeffreys Bay office benefits from those long-standing connections.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Jeffreys Bay, Eastern Cape.
Many candidates already living within reach of Jeffreys Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Jeffreys Bay.
Equal Opportunity
Notably, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.
Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Jeffreys Bay.
Key Responsibilities
- Drive guest satisfaction scores and online review ratings
- Take orders accurately and deliver food and beverages to standard
- Train casual staff on service standards and SOPs
- Operate point-of-sale systems and reconcile end-of-shift takings
- Set up rooms, function venues and outlets ahead of guest arrivals
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Coordinate with kitchen, housekeeping and front-office teams
- Comply with food safety, hygiene and health regulations at all times
Minimum Requirements
- Strong customer service orientation and warm guest interaction
- Contactable references may be requested during the hiring process
- Matric / National Senior Certificate (Grade 12)
- Computer literacy and experience with POS systems
- Sound knowledge of food safety and HACCP principles
If most of these boxes are ticked, you are encouraged to put your name forward.