Work-Force
A vacancy has been confirmed for a Floor Supervisor based in Jeffreys Bay, Eastern Cape. The successful candidate will join an established team within the retail jobs function.
What This Role Involves
The organisation is investing in its Jeffreys Bay operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Eastern Cape business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Jeffreys Bay team.
Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Jeffreys Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Why Join Us
In addition, the hiring organisation may provide onboarding or skills development for this retail jobs role in Jeffreys Bay; the available support will be confirmed in the final vacancy details for Eastern Cape.
Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Practically speaking, the Jeffreys Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Notably, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Your Role
- Prepare daily, weekly and monthly sales reports for the store manager
- Maintain visual merchandising standards on the sales floor
- Train new team members on store procedures and product knowledge
- Ensure compliance with health, safety and consumer protection regulations
- Promote loyalty programmes and capture customer information lawfully
Candidate Profile
- Basic computer literacy (MS Office, email)
- Matric / National Senior Certificate (Grade 12)
- Awareness of consumer protection and B-BBEE principles
- Honest, dependable and security-aware in line with shrinkage controls
- Experience with stock counting and basic inventory principles
- Visual merchandising flair or formal training is an advantage
- Minimum of 1-2 years’ experience in a customer-facing retail role
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.