Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Banqueting Coordinator in Richards Bay, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.
The Role
The Banqueting Coordinator vacancy forms part of how the Richards Bay branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.
Communication runs both ways. Managers across the hospitality jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Quality is everyone’s job. Whether the Banqueting Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Richards Bay.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Richards Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Our Commitment to Transformation
Crucially, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.
Your Future Here
This role can grow with you. Strong performers in the hospitality jobs team in Richards Bay have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Richards Bay have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Richards Bay team member.
Meet the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Richards Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Crucially, the team structure and working relationships for this role in Richards Bay will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Why Join Us
Beyond that, the hiring organisation may provide onboarding or skills development for this hospitality jobs role in Richards Bay; the available support will be confirmed in the final vacancy details for KwaZulu-Natal.
Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Your Workplace
Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.
About Richards Bay
Beyond that, the role is based in Richards Bay, near the Berea office node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Richards Bay, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.
Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Frequently Asked Questions
Is this position open to recent graduates?
Yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.
Is there opportunity for promotion?
Any progression opportunities depend on the hiring organisation’s policies, role requirements and business needs.
Is this position open to candidates from other provinces?
Applications are welcome from suitably qualified candidates who can meet the advertised location and work-schedule requirements.
Is reasonable accommodation supported for applicants with disabilities?
In addition, yes. The hiring team is committed to inclusive recruitment and engages on reasonable accommodation as part of the process.
Your Role
- Train casual staff on service standards and SOPs
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Prepare and present food in line with kitchen recipes and standards
- Operate point-of-sale systems and reconcile end-of-shift takings
- Take orders accurately and deliver food and beverages to standard
What You’ll Need
- Team player who can work collaboratively across departments
- Ability to work shifts, weekends and public holidays
- Awareness of tourism grading and quality expectations
- Contactable references may be requested during the hiring process
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Sound knowledge of food safety and HACCP principles
If most of these boxes are ticked, you are encouraged to put your name forward.