Work-Force
Whether you are an experienced Loss Prevention Officer or stepping into the role for the first time, there is space for you in Margate. The team hires on merit and across communities in KwaZulu-Natal.
About This Position
This Loss Prevention Officer role has been briefed against a clear set of outcomes for Margate. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across KwaZulu-Natal.
Communication runs both ways. Managers across the retail jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Margate also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
The Environment
Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Margate site adheres to the standards expected of a responsible South African employer.
Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Growing With Us
Practically speaking, this role can grow with you. Strong performers in the retail jobs team in Margate have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Margate team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Importantly, internal mobility is encouraged. People who start in Margate have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Working in Margate
On top of that, the role is based in Margate, close to the Durban Harbour logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Margate and the broader KwaZulu-Natal region.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Margate, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Margate.
Many candidates already living within reach of Margate cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Our Commitment to Transformation
Equally, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Margate.
Your Role
- Up-sell and cross-sell products in line with branch sales targets
- Promote loyalty programmes and capture customer information lawfully
- Prepare daily, weekly and monthly sales reports for the store manager
- Respond to customer queries, complaints and product returns
- Train new team members on store procedures and product knowledge
Minimum Requirements
- Numerate and accurate, with attention to detail on cash-ups
- Customer-first mindset with a friendly, approachable manner
- Ability to work as part of a team in a fast-paced retail environment
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
- Any checks required by law or the specific duties will be explained during the hiring process
On top of that, candidates who meet most of these criteria are welcome to be considered for the role.