Guest Relations Officer

Work-Force

An opportunity has arisen for a Guest Relations Officer in Modimolle. Suitably qualified candidates from across Limpopo are invited to apply.

About the Opportunity

This Guest Relations Officer role has been briefed against a clear set of outcomes for Modimolle. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Limpopo.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Modimolle.

Why Join Us

The hiring organisation may provide onboarding or skills development for this hospitality jobs role in Modimolle; the available support will be confirmed in the final vacancy details for Limpopo.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Modimolle.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Modimolle.

What You’ll Be Doing

  • Support events, banquets and conference operations
  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Operate point-of-sale systems and reconcile end-of-shift takings
  • Coordinate with kitchen, housekeeping and front-office teams
  • Train casual staff on service standards and SOPs

Candidate Profile

  • Strong customer service orientation and warm guest interaction
  • Contactable references may be requested during the hiring process
  • 1-3 years’ experience in a similar hospitality environment
  • Ability to remain calm and gracious under pressure
  • Awareness of tourism grading and quality expectations

If most of these boxes are ticked, you are encouraged to put your name forward.

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