Work-Force
A Floor Supervisor position is being filled in Grahamstown. Suitable candidates from across Eastern Cape are invited to submit their applications for review.
About the Opportunity
The organisation is investing in its Grahamstown operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Eastern Cape business.
In addition, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Floor Supervisor taking on this position.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Grahamstown much easier.
Quality is everyone’s job. Whether the Floor Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
Diversity and Inclusion
On top of that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Grahamstown.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Workplace
Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Grahamstown site adheres to the standards expected of a responsible South African employer.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Working in Grahamstown
Working in Grahamstown means a place near the Port of Ngqura logistics hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Grahamstown office benefits from those long-standing connections.
Many candidates already living within reach of Grahamstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Grahamstown.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Grahamstown, Eastern Cape.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Grahamstown colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career Growth
Importantly, career progression for this retail jobs role in Grahamstown depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Grahamstown team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Grahamstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Daily Duties
- Monitor shrinkage indicators and flag suspicious activity
- Prepare daily, weekly and monthly sales reports for the store manager
- Assist with receiving deliveries and verifying goods against invoices
- Keep the store, change rooms and stockroom clean and organised
- Up-sell and cross-sell products in line with branch sales targets
- Conduct daily cash-ups and reconcile takings against the POS report
- Support stock counts and assist with cycle-count investigations
- Promote loyalty programmes and capture customer information lawfully
Who We’re Looking For
- Experience with stock counting and basic inventory principles
- Customer-first mindset with a friendly, approachable manner
- Any checks required by law or the specific duties will be explained during the hiring process
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Willingness to work public holidays and end-of-month peaks
- Comfortable operating point-of-sale systems and handling cash
- Ability to work as part of a team in a fast-paced retail environment
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.