Dispatch Clerk

A Dispatch Clerk is needed in Mossel Bay. The role focuses on consistent delivery, accurate work and clear communication across the Western Cape operation.

Overview

The organisation is investing in its Mossel Bay operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider Western Cape business.

Crucially, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Mossel Bay team on trust, and the Dispatch Clerk role will feel that from week one.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mossel Bay teams, and the new Dispatch Clerk will feel that from the first week.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mossel Bay much easier.

Working in Mossel Bay

Crucially, the role is based in Mossel Bay, with views toward Table Mountain. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mossel Bay and the broader Western Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mossel Bay.

Many candidates already living within reach of Mossel Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mossel Bay, Western Cape.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mossel Bay colleagues take pride in supporting one another and in doing the logistics jobs side of the business properly, day in and day out.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

A Typical Day

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

On top of that, the Mossel Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mossel Bay.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

About the Team

Equally, you will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Mossel Bay group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

In addition, the team structure and working relationships for this role in Mossel Bay will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Your Role

• Receive, verify and put away incoming stock against delivery notes
• Prepare daily dispatch and receiving reports for site management
• Process returns, claims and damaged stock through the agreed workflow
• Support cycle-count and full inventory takes with the finance team
• Plan delivery routes to maximise vehicle utilisation and on-time delivery
• Maintain accurate inventory records on the warehouse management system
• Coordinate cross-docking and consolidation with inbound and outbound teams
• Investigate stock losses and contribute to shrinkage reduction plans

Who We’re Looking For

• Ability to work shifts, including night shifts and weekends
• Good communication skills with drivers, suppliers and customers
• Understanding of inbound, outbound and stock-take processes
• Relevant logistics, supply chain or warehousing qualification (preferred)
• Any checks required by law or the specific duties will be explained during the hiring process
• 2+ years’ experience in warehousing, distribution or logistics

If most of these boxes are ticked, you are encouraged to put your name forward.