Branch Manager

Work-Force

A Branch Manager position is being filled in Harrismith. Suitable candidates from across Free State are invited to submit their applications for review.

About the Opportunity

An experienced Branch Manager is needed to support operations in Harrismith. The role forms part of how the business keeps its retail jobs portfolio strong in Free State.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Harrismith team.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Harrismith much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Harrismith teams, and the new Branch Manager will feel that from the first week.

Your Workplace

The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Harrismith site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Harrismith colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Practically speaking, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Meet the Team

Importantly, you will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Harrismith group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Crucially, the team structure and working relationships for this role in Harrismith will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

About Harrismith

Importantly, the role is based in Harrismith, near the Bethlehem agricultural belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Harrismith and the broader Free State region.

Many candidates already living within reach of Harrismith cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Harrismith.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Harrismith, Free State.

Our Commitment to Transformation

Beyond that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Harrismith.

Practically speaking, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What You’ll Be Doing

  • Monitor shrinkage indicators and flag suspicious activity
  • Maintain visual merchandising standards on the sales floor
  • Replenish stock and rotate displays in line with promotional cycles
  • Up-sell and cross-sell products in line with branch sales targets
  • Respond to customer queries, complaints and product returns
  • Train new team members on store procedures and product knowledge

Minimum Requirements

  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Experience with stock counting and basic inventory principles
  • Customer-first mindset with a friendly, approachable manner
  • Visual merchandising flair or formal training is an advantage
  • Matric / National Senior Certificate (Grade 12)
  • Awareness of consumer protection and B-BBEE principles

Notably, candidates who meet most of these criteria are welcome to be considered for the role.

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