Sales Consultant

Listing live now. We believe great workplaces are built on great people. We are looking for a Sales Consultant in Richards Bay, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.

What This Role Involves

The Sales Consultant position is part of an ongoing recruitment drive across KwaZulu-Natal. The brief has been shaped carefully, with a focus on delivery in Richards Bay and across the retail jobs space.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Richards Bay teams, and the new Sales Consultant will feel that from the first week.

Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Richards Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Richards Bay much easier.

Your Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Richards Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Beyond that, the team structure and working relationships for this role in Richards Bay will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The Environment

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Richards Bay contributes to real outcomes for clients and colleagues across the retail jobs space in KwaZulu-Natal.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Richards Bay.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Practically speaking, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

About Richards Bay

Working in Richards Bay means a place close to the Durban Harbour logistics hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Richards Bay office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Richards Bay, KwaZulu-Natal.

Growing With Us

This role can grow with you. Strong performers in the retail jobs team in Richards Bay have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Richards Bay team member.

Internal mobility is encouraged. People who start in Richards Bay have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Equal Opportunity

On top of that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

Key Responsibilities

• Conduct daily cash-ups and reconcile takings against the POS report
• Keep the store, change rooms and stockroom clean and organised
• Ensure compliance with health, safety and consumer protection regulations
• Up-sell and cross-sell products in line with branch sales targets
• Greet customers and provide a friendly, helpful in-store experience
• Assist with receiving deliveries and verifying goods against invoices
• Operate point-of-sale systems and process payments accurately

Essential Criteria

• Basic computer literacy (MS Office, email)
• Awareness of consumer protection and B-BBEE principles
• Experience with stock counting and basic inventory principles
• Willingness to work public holidays and end-of-month peaks
• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Any checks required by law or the specific duties will be explained during the hiring process
• Minimum of 1-2 years’ experience in a customer-facing retail role

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.